The Cheap Revolution

Review of Hubspot's Inbound Marketing System – An Entrepreneur’s Perspective

A brief history of Hubspot

After meeting at MIT in 2006, Hubspot’s founders created a digital search marketing platform designed to leverage the disruptive effects of the Internet to enable businesses to “get found”.  Just five years later, Hubspot.com ranks as a top 1000 Web Site globally and is in the top 350 most trafficked sites in the US per Alexa. 

I started using Hubspot a few years ago as part of my digital marketing business.  After watching a demo of the tool's capabilities, we decided to try using Hubspot within our company.  We quickly introduced it to some of our entrepreneurial clients as well.   I don't use Hubspot in my Philadelphia marketing consulting business today.  I'll explain why later, but first... 

Our Hubspot Review

In this review of the Hubspot platform, we explore what Hubspot does and how a startup or small business may benefit from using their software.

Hubspot’s message is all about Inbound marketing, a term Hubspot has rallied into a brand phrase.  What does Inbound Marketing do?   It allows you to turn your Website into a lead generation tool for customers.

What is HubSpot?

When I started using Hubspot, the central tools revolved around on-site organic search optimization.   The tool would help you discover a dynamic list of keywords that you could attempt to capture with your site optimization efforts.   You were able to track your competition's performance on those keywords as well, providing valuable insight into how their website's were positioned.   Coupled with the website evaluation tools, you were able to quickly optimize a site for organic search traffic.

The Hubspot platform seeks to take the realm of organic search and digital marketing out of the hands of the Internet marketing insider and put it into the hands of the entrepreneur or small business owner.  It has numerous marketing tools and tricks that allow a business owner to:

• Optimize keyword content on blog posts
• Track visitors and user engagement
• Analyze social media feeds
• Create and manage email marketing
• Nurture web leads
• View reports that measure the effectiveness of your marketing

Hubspot also supports their platform with a variety of training and advice.  They have webinars, downloadable white papers, community forums and conferences that support the Inbound Marketing experience. 

Indeed, you can tell Hubspot eats their own dog food. They offer free eBooks to their customer base on how to improve their marketing initiatives as a way to capture leads. A few worth nothing are:

• The Ultimate How-to Marketing Guide 
• Twitter for Business 
• How to Monitor Your Social Media Presence in 10 Minutes a Day
• 100 Awesome Marketing Stats, Charts, and Graphs 
• 101 Awesome Marketing Quotes

How HubSpot Works

Hubspot provides six categories of marketing software capabilities:

1. Search Optimization – Hubspot’s first priority is to get your business found in search engines.  Helping your business to optimize its digital presence for the search engines like Google, Yahoo and Bing is where Hubspot got started.  When I used Hubspot, I was impressed with the ocean of keyword data that I could sort through.   Hubspot helps you with finding the best keywords for your business, prioritize them and use them effectively on your Web site.  
2. Blogging & Social Media – Social and Search work closely together today with personalized searching that draws on  the rapid growth of people’s social networks. Hubspot provides the tools for integrating blogging and social media monitoring, as well as  analytics  for both, into  your marketing efforts.  
   OTHER OPTIONS: If blogging is a central part of your digital strategy, bloggers may want to consider the popular Wordpress blogging platform.  While it’s nice to have everything in one place with Hubspot, the number of plug-ins and the broad community support make tools like Wordpress a must-have tool for serious blogging strategy.
3. Lead Generation and
4. Lead Management  - These two categories fall into the realm of the digital marketers' secret weapon of conversion optimization.   If you are serious about getting quality business leads from your website and social media presence, you must pay attention to where visitors are landing when they come to your site.  Application of best practices can dramatically improve your number of leads! Hubspot tools allow non-technical business owners to optimize the “Landing Pages” and to track exactly what people did when they visited your site.   Before you call the lead back, wouldn’t it be nice to know which pages they read, which videos they viewed or which whitepapers they downloaded.  Hubspot tells you all of that and more, making it a powerful lead nurturing platform.
5. Email & Automation  - like blogging, if you are looking for a “one stop shop” then you may want to consider Hubspot.  However, the areas of Email Marketing and Lead Nurturing have really matured in the past few years and, depending on your needs,  you might be better served by email marketing alternatives like Constant Contact, iContact or Mailchimp.   Lead Nurturing giants like Eloqua, Marketo, and Pardot are worth considering as well.
6. Marketing Analytics – Hubspot’s analytics are organized and focused on driving sales for your business.  Understanding ROI by marketing activities and channels, running comparison tests (A/B analysis) and which channels get the best leads are organized into Hubspot’s “ full-funnel view closed-loop reporting”.  This is a results-driven marketer’s dream!  

Once again, there are big dogs that only do analytics like Google Analytics or Adobe Omniture, but those systems require someone who knows those platforms to craft the equivalent “conversion funnels” and channel analysis. Compared to Hubspot, those platforms are going to provide a broader range of analytics capability, but Hubspot trumps them on providing easy access to the most important numbers.

HubSpot in Real Life

While I used to employ Hubspot for my marketing clients and my company, we used it to manage landing pages and do our SEO research.   More recently, I've come across companies who use Hubspot for the analytics and the drip marketing capabilities.  Given the rich set of features, there are endless combinations of approaches to using HubSpot.  

Did it work?   Take a look at this graph of a client we launched using Hubspot for landing page optimization and search engine optimization.  

Using HubSpot, we helped this client grow their monthly traffic from zero to 15,000 in roughly six months, including a comparable growth in leads. 

We stopped using HubSpot when our client's using HubSpot took their marketing in-house.  From a digital agency perspective, that kind of sucked.  From the entrepreneur's perspective, this was empowerment - and they took full advantage of it.   

We kept HubSpot around for a while, but it requires a monthly fee and, THIS IS IMPORTANT, it requires ongoing attention and time to work.   When we stopped using HubSpot in late 2010, our small band of merry marketers did not have the time to justify the monthly expense.  But the lesson here is that someone - whether an outside agency or your internal team - must be willing to invest the required effort to use HubSpot and keep abreast of their latest additions to the toolkit.

If you're willing to make the investment of time and aren't afraid of the monthly investment (see Pricing below), then HubSpot is worth checking out.  Friend and colleague David Newman of DoItMarketing provided this review of how he walks the walk and talks the talk with Hubspot. 

Hubspot has totally lit up our visibility to our target market, independent consultants and small professional services firm owners who want to grow. We are now much more findable, visible, and credible. We get between 3-4 leads per day through our Hubspot-powered website AND in addition to that, we get several leads each week via email and phone from people saying, "I just found your site and I'm calling to see how you might be able to help us." Working on both sides of the fence (we are also a Hubspot Certified Partner), it is now very easy to share the value with our prospects and clients because we were the first to "eat our own dog food" and we continue to invest in our own inbound marketing efforts as we help our clients do the same!

If you have the technical and business skills to use an online bill payment system (e.g. from your bank),  online accounting system (e.g. Quickbooks) or navigate an online portfolio (.e.g from The Vanguard Group or Fidelity), then you can use Hubspot.  Some Hubspot capabilities will require an investment of time to be able to use them productively, but there are a host of educational resources from Hubspot.  

Hubspot support ranges across online videos, white papers, best practices seminars and an active and responsive community of marketers using the platform.   It is an exceptionally well-supported product.

Why You Should Care About Using HubSpot

Bottom line: if you are a marketer for your company, this is the most cost effective way I know of to get multi-channel, agency-level marketing help with a DIY  approach.   If you can run an email marketing program, or can get around Quickbooks, then you can use Hubspot.

Using HubSpot requires an investment of time and money - and it requires you to adopt the HubSpot methodology and platform for a lot of what you do.  Some companies, particularly larger ones, are better served by a collection of best-in-class tools.  I believe HubSpot is best suited to startups and smaller businesses. 

Try it out and let us know how it worked for you. You can get your free trial by signing up here.

HubSpot Pricing

HubSpot has a monthly fee.  As an entrepreneur, this is a strategic investment that you'll need to carefully consider.  For entrepreneurs, you can get started with the Basic, Professional or Enterprise version with $200/month up to $700/month.  

What’s the difference? 

The more advanced levels provide advanced interaction and lead nurturing techniques like A/B testing and custom lead scoring.  These are tools that you can adopt over time.   The Basic package has all of the core offerings and provides an excellent Inbound Marketing starting point.

 

Pricing captured from Hubspot site (www.hubspot.com/pricing) on 01/22/2012.

Even if the pricing doesn't work for you, there are a number of free resources from Hubspot.  Consider checking out the Hubspot Grader for a free Web Site assessment.

In Summary: Our HubSpot Review Conclusion

While HubSpot is straightforward to learn and use for the do-it-yourself marketer, it does require a serious investment of time.  In effect, you are in-sourcing your digital marketing agency.  Be ready to get to work!  If you do, the results can be dramatic. 

If you are using Hubspot, please include your experience in the comments below.   We want to hear your stories – good and bad!   By leaving your experience, you benefit the whole community of entrepreneurs reading this review of Hubspot.

- Skip Shuda

Note: This Review of the HubSpot marketing platform contains affiliate links which may provide the CheapRevolution.com with  compensation.  If you find this blog helpful, please patronize our advertisers using the links you find on the site. 

Search Engine Optimization – Properly Utilizing Title Tags

When optimizing your Website for high search engine rankings, targeted search engines such as Google and Bing, the first step is writing keyword driven Meta title tags.  This title tag is the title on the top left of your browser window.  Search engines put a lot of weight on these titles when ranking your Website.  Many Websites utilize the company name or the name of that Webpage as the page title which is typically a mistake if you want to rank that Webpage for targeted keyword phrases. Even if you do not execute any other types of optimization in your WebPages, keyword driven title tags will help you rank your Website in a higher position.

The Meta title tag serves two purposes in relation to search engines.

1. When a searcher searches keywords that are in your title tag you will rank higher for those keywords.  Google’s number one focus is to give the searcher relevant Websites to choose from that is most closely related to their search.  Google assumes your title tag describes the Webpage and uses that information in deciding where to rank that Webpage.
2. The clickable title of your search engine listing is your title tag for that page.  Unless you’re a known brand your company name serves no purpose here.  It is better to display text that is closely related to the searcher.  For example if someone is searching for a” Bankruptcy Lawyer in Philadelphia” a Website with a title of Philadelphia Bankruptcy Lawyer or Bankruptcy Lawyer in Philadelphia is much more relevant to the searcher then “J & J Law Firm” and will increase the chance of your site being visited from that search.
   

Title Tag Best Practices

• Research your keywords and make sure these are keywords that people are searching. I personally prefer to use multiple tools for this process.  A free tool that works well for keyword research is SEO Book
• Try to be somewhat specific in the keywords you target, very general keywords are very competitive.  For example instead of targeting the keyword “lawyer”, target “Philadelphia bankruptcy lawyer”.  By targeting that phrase you are actually targeting four searchable phrases in one shot; “Philadelphia bankruptcy lawyer”, “bankruptcy lawyer”, “Philadelphia lawyer” and “lawyer”.
• If possible utilize the most important keyword words two times in the title but no more than twice.  For example, “Philadelphia Bankruptcy Lawyer – Bankruptcy Lawyer in Philadelphia”
• Limit your title tag to 70 or fewer characters, including spaces.  If you go over the 70 character limit it won’t hurt your rankings but only the first 70 characters are displayed on Google’s search results.  Also it is possible that characters after the 70 character limit will carry less weight in your ranking.
• Capitalize the first letter of each word.
•  Instead of using the word “and” (takes up space) you can use a “-“ or “|”.  Instead of “Serving Philadelphia and Delaware” you can use “Serving Philadelphia | Delaware”
• Google puts more weight on the left most words of the title tag.
• Your title tag should be focused on the content of that Webpage.  If the Webpage describes a bankruptcy lawyer then bankruptcy lawyer should be in the title and not divorce lawyer.

Keep in mind that by properly writing your title tags does not mean you will magically appear at the top of Google rankings for many targeted keyword phrases. In some cases, typically non-competitive keyword phrases, this will give you a major boost in your rankings.  To be truly successful you need keyword dense webpage copy and a link building strategy among other factors in addition to targeted keyword driven titles.

Stay tuned for future blog posts on how to better rank your Website with SEO.   Have you done a title tag review of your Web site?  How does it stack up against these guidelines?

Jason Lomberg is an SEO Strategist with Team and a Dream

Find the best freelancers. odesk vs elance vs getafreelancer vs rentacoder (now vWorker)

One of the biggest challenges of a startup or growing small business is to find the right people for the right seat on the bus.   You often find yourself with a part-time need from a very qualified individual.

Can you take advantage of the Global effects of Web to help with your search?   

You bet you can! There are a number of platforms for sourcing freelancers or contract hires.  As you can see from this graphic, many of these platforms are drawing hundreds of thousands of visits each month.  That translates into a ready pool of talent for you. 

http://siteanalytics.compete.com/guru.com+elance.com+odesk.com/

Here is what we can share from personal experience. 

oDesk - This is the latest platform that we tried and we love it.  There are so many ways to search, there is such a rich group of contractors and you can find incredibly cost-effective offerings.  We're going to deep dive into oDesk shortly.  

First, lets take a quick look at some other options.  

Guru - They claim to be the world's largest online freelancer marketplace, with over 1,000,000 freelancers to choose from.  We've used it before and found some great project teams... and some not so great.  For a while, we offered a service to help with freelancer screening process (We did a series of posts on how to effectively screen freelancers ).  Guru was our favorite for a while and we wrote a blog comparing Guru with elance and rentacoder.

eLance, rentacoder (now vWorker.com) and getafreelancer - We've heard of good results for these but haven't used them personally. They appear to be an especially great source for copywriters, coders and web designers. The Compete graph above shows eLance to have the most traffic of the sites that we surveyed in Compete. 

As for oDesk, we were impressed by the ability to search across so many different criteria - areas of expertise, feedback from other clients, number of tests passed, test scores compared to their peer group, experience in hours, rates and more. Take a look at the dashboard below illustrating a search for SEM professionals.

With over 300 qualification tests available on oDesk, there are a wide range of hard skills you can use to sort out the freelancers you'd prefer to work with.

Properly finding a freelancer needs a significant time investment.  Beyond finding your ideal candidate based on qualifications, tests, references and rates, you need to check references.  You should also gauge responsiveness and communication.  We recommend starting with a small project and growing from there.  

Have you used any of these platforms?  If you have, please share your experience with us. Are there other freelance platforms, freelance marketplaces or freelance forums our readers should know about? 

Look to the future - 2010 Social Media and Internet Marketing trends

Many of us are happy to have 2009 behind us! I've enjoyed looking over the predictions and forecasts for
  2010.  I thought it might be helpful to provide a roundup of some of my favorites - and add my reflections to kick off the conversation. 

What are your favorite Internet Marketing and Social Media trends for the upcoming year?  2010 breakthroughs may present themselves as shiny, new technologies... but the biggest surprises might come from mainstream business use of stuff thats been around for some time. 

Here are some of my favorite predictions for 2010.

 1) Harvard Business Review takes an industry level peek into how we organize our social media, business scaling, gaming, mobile and more.

2) Dan Zarella, A Social Media and Viral Marketing Scientist who also works at Hubspot, talks about Social Media trends toward more IRL (In Real Life) translation, micro-segmenting, small business Social Media Marketing and the Real time Web.

3) StartupNation has a terrific set of Top 10 Internet Marketing Predictions for 2010 from Tom Now covering everything from the explosion of the US Hispanic Market online through the rise of video blogs, Digital Portfolios and your digital footprint, Location-based Marketing and Integrated Marketing.  

4) Trendwatching wins my creative insight award though... by taking a wide angle lens on all of society and culture they forearm us with predictions of embedded generosity, intention-based online profiles and Tracking & Alerting to manage our INFOLUST.   They wrap with some reflection on the opinionated, risque, outspoken - and (might I add) rude - brand speak of 2010 that emanates from the mouthpiece of the online world.  Hmm... sounds like a teenager to me. 

My Takeaways and Favorites... 

Favorite #1 - INFOLUST and too much noise.  While I haven't heard the term before, it seems to me an accurate perspective on many of our online pursuits.  This necessitates the need for Attention Filters like alerts, automated search tools, RSS feeds and aggregation tools.  Twitter Lists, Google Sidewiki and other ways for the collective to annotate our ramblings reminds me of how folksonomies are being taken to the entire Web. 

Favorite #2 - Craving of life to meet life.  IRL (In Real Life).  As a  Meetup organizer, I appreciate the value of online meetups.  Meetup passed the 50 Million RSVP mark this year, with 5 Million Meetup groups per Scott Heiferman in this YouTube video on Meetup in 2009. 

Favorite #3 - Portfolio thinking - Digital portfolio/digital footprints.  For the past year, I've been realizing and advocating that we are all going to have start thinking in terms of portfolios. In the highly fragmented world we call 2010, it is more and more likely that our money, time and attention will be coming from/directed to a wide range of sources.  How many income sources do you have?  (I can count six and growing).  How many social (online and offline) outlets do you have (I'm well over a dozen). Have you Googled yourself lately to see your Digital Footprint? 

Favorite #4 - Embedded Generosity.  The idea of seeing tighter, micro-embedding of cause-based efforts is one of the more positive trends that helps tighten the weave of our global blanket. 

What are your takeaways or favorites? What would you add? 

BTW - I know I'm missing some great trends and predictions.  If you have one, please add it to the comments below.  

Thanks - and here is wishing you a life-inspiring 2010!

-Skip

Photo credit: www.brainygamer.com

20 Must Have Resources for Internet Marketers

Internet Marketing Tools/Software & Tools to Help Marketers

HubSpot – HubSpot is a powerful, web-based online marketing system that helps small and medium sized businesses capture and convert more qualified sales leads by an optimized web presence.  We like HubSpot because it is robust, easy to use, and they provide great support as well as a lot of opportunities to learn more about Internet marketing. Definitely a must-have if you’re a marketer who works with small or medium sized businesses. You can test drive HubSpot for 7 days.

Constant Contact – As a marketer, you know you need a “mix” of marketing activities to accomplish your marketing objectives. E-mail marketing is still a viable method of reaching your Internet marketing goals. We still use Constant Contact and we’re pretty happy with it. If you’re not sure, you can sign up for a free trial. Read also: 7 Alternatives to Constant Contact here.

Wordtracker – if you’re serious about keyword research, Wordtracker is an investment you need to make. Not only will your keyword research get done faster, but Wordtracker helps you find the most profitable and competitive keywords and you’re able to save your keyword research by project. They have annual and monthly subscriptions as well as a free trial. There are many keyword research tools out there, but Wordtracker is definitely one of our favorites.

Huddle – Managing your Marketing projects with Huddle is a snap! Huddle offers online collaboration, live conferencing, project management software and document sharing. There are five packages – from FREE to enterprise. Depending on what you need, it can be a cost-efficient way to manage your marketing projects. We use Huddle to keep track of our clients and marketing projects and continue to be pleased with the service. Update: This month customers can get 5% off at Huddle for Life by using coupon code: UHGFDX. Offer valid until 28th February 2011 on all paying subscriptions or free to paid upgrades at Huddle. 

Radian 6 – if you’re an Internet Marketer using Social Media, then you know how important it is to monitor and measure community engagement. Radian6 is a powerful platform that is comprehensive and easy to use. It’s a must have if you’re serious about social media!

Premium Marketing Resources

Market Motives – Get online marketing certified in SEO, PPC, Web Analytics, PR, Social Media, E-mail Marketing, and more.

Marketing Sherpa – Premium membership gets you case studies, how-to guides, research reports, certifications, and more.

Marketing Profs – Paid membership gets you access to marketing articles, case studies, videos, webinars, discounts on conferences, etc.

SEOMoz – Becoming a PRO member gives you access to a host of SEO-related tools. A must-have if you’re into search engine optimization.

eMarketing Association – Paid membership gets you resources, discounts on seminars, reports, whitepapers, articles, and a lot more.

Internet Marketing Books

Inbound Marketing: Get Found on Google, Social Media, and Blogs - a how-to guide to getting found via Google, the blogosphere, and social media sites.

The Art of SEO (Theory in Practice) – If you are new to SEO, you'll get a complete and thorough SEO education, as well as an array of effective tactics, from basic to advanced. Seasoned practitioners will find this book useful as a complete reference to SEO best practices.

Socialnomics: how social media transforms the way we live and do business – an essential book for anyone who wants to understand the implications of social media, and how businesses can tap the power of social media to increase their sales, cut their marketing costs, and reach consumers directly.

Trust Agents – Written by marketing rock stars Chris Brogan and Julien Smith, this book shows you how to tap into the power of social networks to build your brand's influence, reputation, and, of course, profits.

Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity – As an Internet marketer, you know the importance of web analytics. This book provides specific recommendations for creating an actionable strategy, applying analytical techniques correctly, and solving challenges such as measuring social media and multichannel campaigns.

Internet Marketing Conferences in 2010

Affiliate Summit West – January 17^th to 19^th in Las Vegas, NV

Social Media Conference – January 28^th & 29^th in Miami, FL

Search Marketing Expo West – March 2^nd to 4^th in Santa Clara, CA

South by Southwest Interactive – March 12^th to 16^th in Austin, TX

Business to Business Forum – May 4^th to 5^th in Boston, MA